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Return & Refund Policy
Return & Refund Policy
Last Updated November 08, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
Returns
All returns requests must be made within seven (7) days of the delivery date. After 7 days you can contact customer support to determine the best course of action. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address.
Called 2 Create Apparel
Attn. Returns
2133 Lawrenceville-Suwanee Rd Suite 12-310
Suwanee, GA 30024
United States
Please note, you will be responsible for all return shipping charges. Shipping charges are nonrefundable. Returns may be subjected to a 10% restocking fee.
We strongly recommend that you use a trackable method to mail your return. Called 2 Create Apparel is not responsible for products lost or damaged during return shipment.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
Funds will be credited within 7 days of receipt of returned product pending qualification and subject to above criteria. Refunds will not be processed for the item which does not include original tags and labels.
Exceptions
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Questions
If you have any questions concerning our return and refund policy, please contact us at:
Phone: 864-660-3845
